Founded in 2003, PDC Technologies is the preferred provider of network IT support services to companies throughout the South Florida area.
PDC Technologies currently provides a wide variety of support to numerous companies that comprise a diverse range of industry verticals and with varying levels of service needs and assistance.
As a complete IT and technical solutions provider, we have extensive technology expertise and a deep customer-service focus that allows us to consistently deliver cost-effective and leading solutions to your business-on time and within budget.
Our team of highly qualified and dedicated professionals has a proven track record of helping customers realize the true potential of their technology investment and ensuring that your future investments are aligned with your overall business plans and objectives.
The PDC Technologies team is dedicated in becoming your trusted source for all of your information technology needs.
We accomplish this goal by providing outstanding and personable technical resources, great customer service and consistently add value throughout your entire customer experience.
Company-Well Established and Continuing to Expand
- Founded and managed by recognized industry leaders with a long track record of industry related success
- Focused on the needs of small and mid-sized commercial businesses
- Privately owned, self-funded and financed thereby allowing us to more quickly respond to the ever changing demands in our marketplace
- Offering the best value as evident by our rapidity expanding customer base and client referrals.
- Certified System Engineers, Computer Consultants and IT managers who are proactive, friendly, helpful and take a holistic approach to your infrastructure support
- IT managers and backup engineers are assigned to each account for personalized and accountable relationships
- Every engineer is screened and trained to be customer service oriented, friendly and responsive
- Substantial investment in integrated support tools to provide the fastest and most responsive service levels
- 24/7 monitoring and alerting applications and tool sets to proactively support and properly manage your environment
- Remote access tools to allow our team to quickly respond to service requests
- Mobile dispatching and issue escalation processes and procedures
- Every customer interaction has a proven and optimized process in place to ensure we consistently deliver outstanding results at the lowest possible costs